Student Services

Our Services

Our friendly and approachable Student Life advisers can provide information, advice and guidance about the support available to you, and signpost you to relevant services.

Yellow sunflower representing hidden disabilities

Disability Support

Our Disability team provides a wide range of support for students with long term conditions, from mental and physical health, specific learning differences and much more.

Two men walking underneath trees in sunlight

Counselling & Mental Health Support

Our team of mental health practitioners and counsellors can offer support depending on your own need, from one-off appointments to short term counselling.

Three male students sat at a computer laughing with each other

Student Support Team

If you need specialist support during your studies, through a support worker or mentor, our Student Support team can help you.

Get In Touch

Find out the different ways you can contact the team, and our opening times.

Red telephone against a white background.

Out of Hours Support

Find out where to get emergency support outside of Student Services' opening hours

What we can help with:

Mental health support and counselling

We can offer mental health support to students, either by a one-off appointment with a mental health practitioner, or short-term counselling sessions. Please see our Counselling and Mental Health Services page for more information and how to make a self-referral.

Disabilities and long term health conditions

If you have a disability or a long-term condition that may affect your studies, we can set up support for you, including a Support Plan. Please see our Disability page for more info.

Money and finances

If you want to find out about budgeting, or need support if you’re struggling with your money, we can help. Please see our Finance and Budgeting page for more info.

Dyslexia and other Specific Learning Differences (SpLDs)

We can set up support if you have a specific learning difference, such as dyslexia, dyspraxia or dyscalculia, or if you would like to explore getting a diagnosis. Please see our Specific Learning Difference page for more info.

Autism

We can provide lots of different support for autistic students - please see our Autism page for more info.

ADHD/ADD

We can set up support if you have a diagnosis of ADHD or ADD, or would like guidance on how to get a diagnosis through the NHS or privately. Please see our ADHD/ADD page for more info.

If you are a care leaver, or estranged from your family

If you are fostered, a care leaver or have had experience of living in care, we can offer support. Please see our Care Leavers and Estranged Students page for more info.

If you are acting as a carer for someone else

If you are providing care for a child, family member or friend, support is available. Please see our Students with Caring Responsibilities page for more info.

Disabled Student's Allowance (DSA)

If you have a disability or a long-term condition, you may be eligible for funded support through the Disabled Student’s Allowance (DSA). Please see our Applying for DSA page for more info.

Student Services online induction video

If you weren't able to come along to one of our 2024-25 induction sessions, don't worry, as our presentation is available to watch here:

The Student Services team talk through what support is available to students at the University of Derby

Useful Info

Purple flowers in front of Markeaton Street campus

Sexual Misconduct Support

Our Sexual Violence and Misconduct Liaison Officers (SVMLOs) are trained to support students who have been affected by any incidents of sexual misconduct.

Safeguarding

At the University of Derby Safeguarding is everyone's responsibility. Please read our guidance here if you have a safeguarding concern.

A photo of the University of Derby Markeaton campus under a blue sky

Policies, Procedures and Guidance

Find out more about the University of Derby policies related to Student Services, including safeguarding, pregnancy and more.

Feedback

We'd love to hear about your experience of our service. Complete our quick form to let us know how we did.

Mental Health Toolkit

Student Space

Expert information and advice to help you through the challenges of uni life. Making it easier to find the support you need.

a student with headphones in concentrating at the gym

Every Mind Matters - NHS

Answer 5 quick questions to get your free plan with tips to help you deal with stress and anxiety, improve your sleep, boost your mood and feel more in control.

TalkCampus app

The TalkCampus app provides free and instant support for your mental health and wellbeing anytime of the day, anywhere in the world.

Student support services

Sarah Richardson, our Head of Student Services, explains how we support your wellbeing at university.

Head of Student Services, Sarah, discusses how your wellbeing can be supported during your time at university.

Other Uni Services

StudentHub@Derby

The StudentHub@Derby has a whole host of services that support in every aspect of your student life, including enrolment, assignment hand-ins, student fees and much more.