Our policies and procedures

Class Five

Written protocols, policies and procedures for delivering our services and responsibilities

5.1 Policies and procedures for conducting your business

• University of Derby policies and procedures are available online. Here you will find policies related to our Governance arrangements, finance and the environment.
• The purpose of these Ordinances is to set out the processes by which the University operates, including the delegation of authority between the Governing Council and its Committees and to the Executive.
• Procedures for handling statutory requests for under the Freedom of Information Act (FOI) and the Environmental Information Regulations (EIR) and under the Data Protection Act (including GDPR) are published online, alongside the FOI and EIR Policy and Data Protection Policy.

5.2 Procedures and policies relating to academic services

• Access to the following resources, is via our Academic Regulation, Policy and Procedures web pages.
  • Validity of the Regulations
  • Academic Regulations for Taught Programmes
  • Research Degree Regulations
  • General Regulations, Policies and Procedures for Students - this includes information regarding honorary degrees, transferring between courses, student assessment, appeals procedures and academic misconducts procedures.
  • Dual/ Joint Award Framework
  • Translated Regulations (Greek and Chinese)
• Our Student Complaints Procedure and Complaint Guidance is available online, as is our student Academic Appeals Process and Guidance for Academic Appeals.
• Student University Transfer Arrangements, made possible through the Midlands Credit Compass agreement.
• Our Student Protection Plan sets out what students can expect to happen should a course, campus or institution close.
• The Student Terms and Conditions provides important information about the rights and responsibilities of both the University and students.
• The University's Code on Freedom of Speech, and Event booking form is available online.

5.3 Procedures and policies relating to student services

• Information for Applicants is accessible online, and includes how you can apply for a course, our Admissions policies and our Application guide.
• A Guide to Enrolment and Induction is available online.
• The University has a wide choice of student accommodation, and information is available here - Accommodation at University of Derby.
• Guidance for International Applicants and Current International Students.
• Further details of the range of Student Services and Wellbeing Support available, and how to access them are available online.
• Details of Support and Wellbeing Policies, Procedures and Guidance is available.
• Access to the following resources, is via our Academic Regulation, Policy and Procedures web pages;
  • The Student Charter and Code of Conduct.
  • Student Policies and Procedures, and includes the Student Disciplinary Procedure, Appeals Process, Student Conduct and Misconduct Policies.
• Fraud Awareness Guide for Students.

5.4 Procedures and policies relating to human resources

• People Experience and Culture Services
• Access to the following resources is via our People Experience and Culture web pages:
  • Pay and Information
  • Family friendly policies, such as:
    • Adoption
    • Maternity
    • Paternity
    • Shared parental leave
    • Ordinary parental leave policy and procedure
    • Flexible working
  • Other policies and guidance are detailed in this resource, and are currently available on request.
• The following are also key staff policies, and are available online on our Policies webpage:
  • Anti-Bribery, Gifts and Hospitality Policy
  • Anti Money Laundering Policy
  • Counter Fraud Policy
  • Investment Policy
• The University has an online Whistleblowing Procedure.
• The University's Code on Freedom of Speech, and Event booking form is available online.

5.5 Pay policy statement

• See Section 2 - What we spend and how we spend it - part 2.7

5.6 Procedures and policies relating to recruitment

• Careers at the University of Derby
• Information for applicants
• Current vacancies

5.7 Code of Conduct for members of governing bodies

• The following information is available on our Governors - Governance webpage.
  • Governor Handbook contains information about Govenors' expected standards of conduct.
  • You can download the latest diversity statistics for our Governing Council and its co-opted members.
  • The Governance Office compiles and maintains a register of interests and related parties for Directors and members of the Governing Council.
• Governors also follow the 'How we Work' Policy - available on request - People Experience and Culture Services.

5.8 Equality and Diversity policies

• You can find out more about Equality, diversity, inclusion and wellbeing in our online resources. Here you will also find information on our Policy, strategy and statistics.
• Our Student Wellbeing Support also has a range support, advice and guidance.

5.9 Health and Safety

• Our Health and Safety Policy is available though our People Experience and Culture web pages.
• Health and safety information for visitors.
• Our Safeguarding Policy covers our response to safeguarding here at the University of Derby, including who is involved in our safeguarding response, how we deal with disclosures, how to spot the signs of abuse and how we safeguard students who are learning online with us.
• We have a range further information, advice and guidance available online through our Student Wellbeing Support.
• We are committed to Prevent, safeguarding and promoting the welfare of all our staff, students and children. At the University of Derby, Prevent is everybody's concern, see here for more information - Prevent - University of Derby.

5.10 Estate management

• General information regarding our campuses can be found online - Estate Management Services included here you will find details of our opening hours, security contact numbers, details of how to get to us.
• The Estate Strategy is currently under review, please contact FOI@derby.ac.uk.
• Current content relating to the Environment and Sustainability is available online. These resources include our Environmental Policy, and key facts about sustainability at Derby.
• How the University Estate is managed is a critical part of the sustainability of the institution - find out more about What we are doing.
• View sustainability contact information.
• See our Sustainable Travel Plan.

5.11 Complaints policy

• Information should you have a complaint about the University - Commercial complaints process.
• Student complaints guidance, and information our Student Complaints Procedure.
• Information about out Admissions Complaints Process.
• Full details about complaints regarding the handling of requests for information made under the Freedom of Information Act (2000) and the Environmental Information Regulations (2004). A quick guide to requesting an internal review of an information request.
• Details about complaints regarding our processing of personal data.

5.12 Records management and personal data policies

• Information on Data governance, includes our Data Protection Policy, Privacy Notices, information regarding Cyber Security.
• Details of our Record of processing activities and our Records-Retention-Schedule.
• View our IT policies.

5.13 File plans - Business Classification Scheme

• We use an internal business classification scheme to support effective records management; however, this is not available for publication. We are committed to ensuring the appropriate handling, retention, and disposal of information in line with our policies and procedures. Relevant information may be available upon request, subject to applicable exemptions under the Freedom of Information Act.

5.14 Research policy and strategy

• General information about innovation and research.
• Research Governance, Ethics and Integrity - on this web page you will find our Research policies.
• Our University Strategic Framework.
• How our innovation and research is managed.
• Information on Research Excellence Framework.
• International Centre for Guidance Studies (iCeGS)

5.15 Publicly funded research outputs and data

• Information on our innovation and research - Research showcase.
• International Centre for Guidance Studies (iCeGS) - Public Services

5.16 Charging regimes and policies

• Fees associated with information requests.