Clearing: How to nail your Clearing phone call

What will the university want to know?

They will want to know the grades you have achieved from your A Levels or equivalent level 3 qualifications, plus GCSE or equivalent in English, Maths and Science. Don’t worry if you still don’t meet the Clearing entry requirements – there might be an alternative route for you, such as starting at foundation level, which will have lower grade requirements.  

Just as importantly, the university will also want to know what interests you about the subject and they will be looking for you to display your passion. If you have appropriate work experience or have read any books or journals about a specific area of the subject you’re applying for, tell them about it. Give them a sense of who you are and why you want to study the course. 

Ready to make the call?

Take a deep breath and try not to worry – Clearing can be stressful, but universities will do their best to put you at ease. They will want to talk to you, not to your relatives – not because they want to quiz you but because they want to understand you and make sure you understand what they are saying. And finally, make sure you have everything to hand such as your qualifications, certificates and a copy of your personal statement. 

Remember that Clearing is not a bad thing; it can have an incredibly positive outcome and open a world of possibilities! You have nothing to lose and everything to gain. 

At Derby, you can also contact us via social media or our website, if making a phone call is not convenient for you. 

What should they say on the phone?

• Have your current grades and relevant GCSEs or equivalent to hand and make sure you give the correct information about these. Universities will check these via UCAS when you make your application so be sure to be clear as possible when you speak to us. We recommend reading from your transcript to make sure everything is recorded accurately 
• Let the university know about any experience you have in the subject you want to study
• Tell them about your work experience and extra-curricular activities 
• Make sure that you have prepared a list of any questions you have so you do not miss anything 

Find out more about Clearing at the University of Derby