Supplier Guides

How to update your bank account details on the portal.

Guidance for existing suppliers of the University of Derby updating their bank details.  For adding your bank details for the first time please refer to our separate guidance here.

1. Log into the portal Oracle Supplier Portal link. (If this is the first time logging in after you have registered then your username is your email address and to obtain your password please press “Forgotten Password” in order to create a password for your account)

2. Press the Purple Icon titled "Update Your Bank Details"

3.  On the left hand side of the screen select “Manage Profile”

4. At the top right of the screen press “Edit”

5.  Select “Yes” on the pop up box

6. Select the “Payments” Tab on the screen

7. Select the “Bank Accounts” tab just below

8. Press the “+” Icon

9. Fill in the information in each of the fields for

• Country
• Account Number
• Bank Name – please be aware that our system links the sort code to the formal name of the bank e.g. Natwest becomes National Westminster Bank PLC
• Bank Branch (Sort Code) – please do not use any hyphens or spaces
•  Currency
• Account Name

10. Then Select “OK” .  

11. Select the old bank account number e.g. XXXX1234

• Update the “Inactive On” to today’s date 

12. Then Select “OK”.           

13. Click on the line with your new bank details so it changes colour and use the little circle with the tick to set it as your primary account.

Please ensure that the last four steps are completed or your update will go into pending.

14. Double check that your Business Classification, Products and Services Categories and Tax details are also input.

15. Select “Review Changes”

16. Press “Submit” if all details are correct.

17. Press “Done”

Entering a bank name on the Supplier Portal:

When selecting your bank, there might be multiple subsidiaries - you need to know which one you bank with. 

• For example: if you start to type 'HSBC', you'll see various options; most UK current accounts are held at "HSBC UK Bank plc"
• If you hold an account with HSBC subsidiary First Direct also enter "HSBC UK Bank plc".

Some other banks may have official names that are different to the customer brand they use.

If you are not sure go to https://www.sortcodes.co.uk/checker.html, enter your sort code, click search and note the full title/name of the bank that appears - this is most likely the official name of the bank that you will need to enter on the supplier portal.