Digital Solutions and Services

Need Help? Visit the IT Service Centre Knowledge Base: itservicecentre.derby.ac.uk

 700+Wireless Access Points
10k+Managed Digital Devices
300+Software Applications
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IT services for Students

Access information about UDo, Unimail, and Student IT Offers. You can also find out how to get IT support if you need it.

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IT services for Staff

Discover tools, skills, and resources to help you build your digital skills and deliver successful outcomes including a learning environment. Get IT support for staff.

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IT Services for Alumni

Discover information about what happens to your university account once you have completed your studies.

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IT Service Centre Knowledge Base

The IT Service Centre Knowledge Base is full of helpful information, guides, and support. If you are unable to find answers to your questions, you can submit a request for assistance.

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Connect to Wi-Fi

Access instruction guides on how to connect to eduroam and our guest Wi-Fi networks.

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Cybersecurity

We explore cyber security at the University of Derby, including what it is, how it works, common myths, and how we can defend ourselves against cyber-attacks.

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Policies

Access policies for Data Governance and Digital Solutions and Services.

About Us

We are an industry award winning department who provide support and maintenance to digital systems at the University of Derby. This includes supporting the digital learning environment and ensuring a quality learning experience for classroom-based and online students. With the use of our IT equipment, University staff are enabled to carry out their roles and responsibilities and maintain core University systems that are integral to our organization. We offer both staff and students access to Microsoft 365 and the full suite of office applications to allow for a collaborative and secure learning and working atmosphere. We also equip students with access to a vast array of software to support their studies whether they are on campus or studying from home. 

As a department, we strive to deliver excellence and pride ourselves on our customer service. Therefore, it is worth noting both staff and students can get IT support anytime of day with our 24/7 service!

We have Cyber Essentials Plus Accreditation!

Cyber Essentials Plus logo

Find out more about how the University of Derby achieved Cyber Essentials Plus Accreditation and what it means for the University.

 

Check that all IT systems are go!

Service Status

By checking the service status of IT systems, you will be able to see if there are any systems down or upcoming planned maintenance that may disrupt usage.