Integrated Urgent Care Workforce Development Programme for Pharmacists

HEE (Health Education England) has procured this training to support pharmacists working in virtual contact centre environments to be delivered by the University of Derby.

Pharmacists working in these settings are being offered this role -specific training as professional development

It is delivered as a flexible 12-month workplace-based and online course, with a recommended time commitment of up to 5 hours per week.

Each student will receive an individual training plan informed by an initial training needs analysis and discussion with course tutors.

The tailored course, lasting up to 12 months, includes shared learning on a range of topics to enable participants to take a lead in helping to improve the access, quality and safety of the patient care.

The course starts with fundamentals, such as communication, telephone consultation, history-taking, policy, ethical, legal and professional issues. This is followed by a more in-depth look at the consultation, history taking and symptoms for a range of minor ailments or commonly presenting conditions with a focus on safe and effective decision making. The last stage is to consolidate and disseminate your learning through developing as an emerging leader in your areas of specialism.

The training will be delivered by the University of Derby through a blended learning platform, offering a mixture of online and face to face learning. There will be an induction day, followed by the online learning programme, with opportunities for online or placement visit support.   

There are several entry points for cohorts over the length of the contract, which ends in April 2020.

How you will learn

The training will be delivered by the University of Derby through a blended learning platform, offering a mixture of online and face to face learning. There will be an initial training needs analysis and induction, followed by the online learning programme, with opportunities for online or placement visit support.  

There are several entry points for cohorts over the length of the contract, which ends in April 2020.

Key features

Some key features of the course include:

Online learning environment:

• Flexible online learning: guided study, activities and facilitated discussions;
• Elements of the IUC functionality may be replicated within the learning environment
• Competence-based and simulation activities to develop confidence
• Online Tutors; facilitated network for peer support; Live Webinars

Placement Support

• Support for placement supervisors and practice-based assessment
• Portfolio development with links to competence frameworks
• Support provided via: online, phone, and/or placement visits
• Each student to have named practice link tutor
• Portfolio assessment and feedback

IT and academic support

• Support for Technical difficulties
• Managing / controlling software updates
• Academic guidance and support

• Pharmacists recruited into an IUC CAS as part of NHS England’s Integrated Urgent Care (IUC) Pharmacists Programme are eligible for this training if they work for a minimum of 0.4WTE (equivalent to two days or 15 hours a week) in the IUC CAS setting. Once employers have appointed the pharmacist, the individuals will be directed by their employers to this website to apply. All applications will have to be confirmed by the employer.

This programme is fully funded.

All applicants need the verified support of an employing organisation who have been successful in obtaining sponsored places for this programme. Please also complete the professional information form, indicating your details, employer and practice-based support.

It is advised to complete this first, so you can upload a copy of it for the personal statement section of your UOD application.

You will then need to complete the University of Derby application.

These will be reviewed, checked for eligibility, and if the criteria are met, you will be contacted with further details.

Further information can be found on the Health Education England website.

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Additional information about your studies

Minimum numbers

Please note that this course is subject to minimum numbers in order to run.