Frequently Asked Questions for free courses

All our free online courses are delivered through an online learning environment which can only be accessed whilst the MOOC is live. Once the course opens for enrollment, you can enrol by clicking on the 'ENROL NOW' button. This button is only visible when registration for the course is open.

100% online study mode means that you are not required to attend University campuses to study this course, but can do it anywhere with internet access.

You are expected to invest an average of two to three hours per week in each course. Courses run for six weeks. Participate at your leisure.

These are 100% online and are delivered via the online virtual learning environment. The courses are self-paced private study with no formal assessment or grades.

You can study as much or as little of the course as you wish and you are not obliged to complete the course.

The course materials are licensed with Creative Commons Non-commercial Share-Alike license which means they can be reused provided you follow the terms and conditions explained to you at enrolment.

There is absolutely no cost to study our free online courses and there are no hidden costs either. The E-Certificate are issued to you without a charge.

These courses do not hold any university credits, so they can’t be transferred onto other degree programmes and courses.

All our courses are developed by highly qualified and experienced academics, working in collaboration with an expert team of learning designers. The currency of the free online courses is maintained through scheduled updates and quality is assured through a university review process.

We value all our learners and wish to provide you with the best learning experience we can, so we have created a Learner Charter that outlines all of your responsibilities as a learner and our commitments as educators. The Learner Charter will be available at enrolment.

You will need access to the internet whether it is on your PC, tablet, mobile phone or other electronic devices, as well as a valid email address to register with our online learning environment in order to take part in the course.

If you have a technical issue, we advise you to contact our online learning environment provider. If you are looking for help with your course, you can always refer to your course support documents or address your questions on the course forum.

This is a free course, so there is no refund to be issued. If you are not satisfied with this course, you can leave it at any time and find an alternative that will support your requirements.

Our free online courses are open for a set period of time only which will be clearly specified in advance. The course E-Certificate can only be earned whilst the course is open, however, once the course has closed, you will still be able to access the learning materials, if required. We recommend you to check these pages regularly for any updates, alternatively follow us on social media to keep informed on new course updates and more.