• Definition of the information flows so as to ensure accurate, timely and effective communication between the various stakeholders
• Financial Management (Budget Allocation and reporting)
• Conflict resolution between Sponsors/Caterer/Organizing Committee

• Suppliers / Sponsors (Order placement, type of product requirements specification, product quality assurance, logistics)
• Caterer (Distribution methods designation, quality of service assurance, operations management, and planning)
• Customers (clarification of needs for 5 different customer groups, customer satisfaction measurement, problem-solving)
• Employees (supervising 201 employees)

University of Surrey (Member of a consortium numbering 11 project partners)

Project: OSSATE (One-Stop-Shop for Accessible Tourism in Europe), funded by the eContent programme of the European Commission

Project Management

• Create and manage Timesheets of the research team
• Produce project partner bi-monthly and quarterly activity reports
• Liaise with Finance Team to prepare Cost Statements
• Update and maintain Stakeholders Database
• Document and report project awareness and dissemination activities

Research Activities

• Secondary research on user requirements for eTourism (for people with disabilities)
• Research on Accessible Tourism Information Schemes in Europe
• Report on Accessible Tourism Supply in Europe
• Research on End-User and External Stakeholder Requirements
• Liaison with IS designers to specify, design and build the working demonstrator of the e-Service and the web portal
• Design and create the action plan for the Assessment and Evaluation Workpackage
• Undertake an Evaluation and Assessment of the OSSATE products and services by both the End User Community and Project stakeholders
• Produced 4 Deliverables and contributed to many others

2015: Wellness Tourism Initiative

Funder: Global Wellness Institute

Duties / Responsibilities: Lead the project and planned, organised and delivered a think tank on wellness tourism to explore the shifting dynamics in the health and wellness industry. The focus of the research was to identify key factors responsible for changing consumer demands for wellness travel in the UK.

Deliverables:

• Hood, A. & Michopoulou, E. (2015) 'Shifting dynamics, response over function', report by University of Derby and the Global Wellness Institute, October 2015

2015: Wellness Tourism Initiative

Funder: Global Wellness Institute

Duties / Responsibilities: Contributed to a wellness tourism think tank on creating wellness tourism destinations. The research engaged senior professionals from the tourism industry as well as destination management organisations to explore incorporating wellness culture into destination strategies. Key themes that emerged included data management and consolidation, investment priorities and cultural capital.

Deliverables:

• GWI, 'Senior Tourism Leaders Roundtable' (2015) Global Wellness Institute, London, UK, November 2015

2016: Wellness Tourism Initiative

Funder: Global Wellness Institute

Duties / Responsibilities: Contributed to a wellness tourism think tank on creating and promoting wellness tourism destinations. The findings of the project focused on the importance of appropriate infrastructure to enable wellness activities. More than location, resources (natural as well as man-made), are critical to create, develop and promote wellness packages. Common denominators or push factors for wellness (including stress and health issues) were identified for destinations to assist them design experiences that address particular needs for wellness-related experiences (i.e running away from crowded urban areas for solitude and mindfulness).

Deliverables:

• GWI, 'Wellness Tourism 2.0: How To Make A Destination Successful By Incorporating Wellness' (2016) Global Wellness Institute, Kitzbuhel, Austria, October 2016

2017: Tanzania Tourism Board

Funder: Africa Oracle and Tanzania Tourism Board

Duties / Responsibilities: Develop a strategic marketing plan for the Tanzania Tourism Board focusing on the UK as a feeder market. The report included market trend analysis and visitor profiling, review of the current product offer and suggestion for product development, and travel trade outreach and engagement activities.

Deliverables:

• Pope, E., Jessl, M., Michopoulou, E., and Azara, I. (2017) Marketing Strategy for Tanzania: Focus on the UK Market, June 2017

• Editor-in-Chief of the International Journal of Spa and Wellness
• Associate Editor for the Event Management Journal
• Guest Editor for the Tourism Planning & Development Journal on the special issue 'Revisiting Value Co-creation and Co-destruction in Tourism Development'
• Guest Editor for the Event Management Journal on the special issue 'Revisiting Value Co-creation and Co-destruction in Events'
• Guest Editor for the Event Management Journal on the special issue 'Events in a Changing World'
• Guest Editor for the Hospitality & Society Journal on the special issue 'Hospitality in a Changing World'
• Guest Editor for the Event Management Journal on the special issue 'Event Experiences'
• Guest Editor for the Journal of Tourism Futures on the special issue ‘Accessible Tourism Futures’
• Member of the Editorial Board of Event Management Journal
• Member of the Editorial Board of Research in Hospitality Management
• Member of the Editorial Board of Int. J. of Hospitality and Event Management
• Member of the Editorial Board of Journal of Tourism Futures
• Member of the Editorial Board of Academic Research Community Archive (ARChive)
• Member of the Editorial Review Board of International Journal of Business and Management
• Member of the Editorial Review Board of Tourism Review Journal
• Member of the Editorial Review Board of e-Review of Tourism Research (e-RTR)
• Member of the Editorial Board of Journal of Hospitality and Tourism Management (JHTM)
• Member of the Editorial Board of International Journal of Contemporary Hospitality Management (IJCHM)

• Reviewer for Journal Tourism Management
• Reviewer for Journal Annals of Tourism Research
• Reviewer for Journal e-Review of Tourism Research (e-RTR)
• Reviewer for European Journal of Information Systems
• Reviewer for Journal Tourism Management Perspectives
• Reviewer for International Journal of Business and Management
• Reviewer for Journal of Business and Hotel Management
• Reviewer for International Journal of Tourism Cities
• Reviewer for Journal Current Issues in Tourism
• Reviewer for Journal of Hospitality Marketing and Management (JHMM)
• Reviewer for International Journal of Contemporary Hospitality Management
• Reviewer for International Journal of Hospitality and Event Management (IJHEM)
• Reviewer for Special edition of World Leisure Journal on Leisure, Health and Disability
• Reviewer for Journal of Tourism Futures

• Information and Communication Technologies in Tourism, ENTER, 2005-2020
• Association for Tourism and Leisure Education and Research (ATLAS), 2019
• Tourism, Hospitality and Events International Conference (THEINC) 2018-2020
• Tourism Naturally Conference (TNC), 2016-2019
• Thailand International College Consortium (TICC) 4th International Conference, 2019
• International Augmented and Virtual Reality Conference, 2017-2019
• International Research Symposium in Tourism, Hospitality & Events, University of Sunderland, 2017-2020
• Research Conference on Cultural Sustainable Tourism Scientific Committee, organised by Institute for Research Enrichment (IEREK), 2017-2018
• The hospitality and Tourism Educators (EUROCHRIE), 2016-2018
• International Association of Cultural and Digital Tourism (IACuDiT), 2016
• Association of Events Management Education forum (AEME), 2016
• International Management Research Academy (IMRA), 2015
• Kos International Conference, Tourism as a Tool for Sustainable Growth, 2015
• Conference of Council for Hospitality Management Education (CHME), 2014-2019
• European Conference of Information Systems (ECIS), 2006

• Reviewer for CABI publications

• Appointment as an expert reviewer for the Cyprus National Funding Agency Research Promotion Foundation (RPF) for research and innovation activities of the RESTART 2016-2020 Programmes for Research, Technological Development and Innovation
• Appointment as an expert reviewer for scientific quality with the purpose of establishing scientific centres of excellence in the Republic of Croatia, by Agency for Science and Higher Education of Croatia

• 2022, Member of the Scientific Committee, International Conference “Sustainable Business Practices in a VUCA World”, Rabat Business School, Morocco
• 2021, Member Greek National Evaluation Committee for appointments of academic staff
• 2021, Member of the Scientific Committee, IV International Conference on 'Contemporary challenges of tourism and recreation', Adam Mickiewicz University in Poznań, Poland
• 2021, Member of the Scientific Committee, International Conference on Smart, Social and Accessible Tourism (SSAT), University of Aveiro, Portugal
• 2021, Member of the Scientific Committee for the International Summit: Shifting gears in tourism and hospitality in a time of crisis, Sri Lanka.
• 2021-2025, External Examiner for National University of Ireland (NUI Galway), BBS International Hotel Management and Bachelor of Commerce in International Hotel Management.
• 2020, Head of the Scientific Committee, Tourism, Hospitality and Events International Conference (THEINC) ‘Revisiting value c-creation and co-destruction in Tourism Hospitality and Events’​
• 2020-2021, Member of the Scientific Committee, SOTICS, The International Conference on Social Media Technologies, Communication, and Informatics
• 2019, Member of the Scientific Committee, special interest group (SIG) Space, Place, Mobilities in Tourism, of the Association for Tourism and Leisure Education and Research (ATLAS) Conference.
• 2019, Head of the Scientific Committee for Tourism Naturally Conference (TNC), "Tourism, Transformational Experiences, Wellbeing and Sustainability in and around Protected Areas"
• 2018, Member of the Scientific Committee, Tourism, Hospitality and Events International Conference (THEINC)"Tourism, Hospitality & Events in a Changing World"
• 2018, Member of the Scientific Committee, Research Symposium "Tourism Hospitality & Events: Contemporary Issues and Future Scenarios"
• 2018, Member of the Scientific Committee for Tourism Naturally Conference (TNC), "Nature-based Tourism, Health & Well-being"
• 2017-2021, External Examiner for Liverpool John Moores University, (BA (Hons) Business Studies
• 2017-2021, External Examiner for University of Northampton (MSc International Special Events and MA International Hotel Management)
• 2017, Member of the Scientific Committee, Research Symposium in Tourism Hospitality & Events "Dismantling Borders & Inter-connections"
• 2017, Appointment as an expert reviewer for the Cyprus National Funding Agency Research Promotion Foundation (RPF) for research and innovation activities of the RESTART 2016-2020 Programmes for Research, Technological Development and Innovation
• 2017, Member of the Scientific Committee, Research Conference on Cultural Sustainable Tourism, organised by Institute for Research Enrichment (IEREK)
• 2016, Member of the Scientific Committee, International Association of Cultural and Digital Tourism (IACuDiT)
• 2016, Member of the Scientific Committee for Tourism Naturally Conference (TNC), "Tourism, Wellbeing and Sustainability"
• 2015, Member of the Scientific Committee, Kos International Conference, Tourism as a Tool for Sustainable Growth
• 2014-2018, External Examiner for BU International College, (Tourism, Hospitality & Business Management)
• 2013, External Member of Validation Panel, MA Travel Communication, University of West London
• 2013-17, External Examiner for Teeside University (Travel & Tourism Management)
• 2013, Appointment as an expert reviewer for scientific quality with the purpose of establishing scientific centres of excellence in the Republic of Croatia, by Agency for Science and Higher Education of Croatia
• 2005-2019, Member of the Scientific Committee for Information and Communication Technologies in Tourism (ENTER Conferences)

• UK Parliament (Committees: Promoting Britain abroad) used my research to provide evidence for developing #accessible and #heritage #tourism in the UK, and publicised my proposal
• Keynote speaker at 7th FsCongress International Conference on Excellence in Marketing & Tourism Management (ICEMTM) 2022, Turkey, January 2022 (Virtual Conference)
• Keynote speaker at Tourism Naturally Conference, 'Considerations on Wellness Tourism', Deggendorf, Germany, 2021
• Keynote speaker at 2nd World Congress of Thermal Medicine Academy event 'The contribution of thermal medicine to public health' on 'Wellness Experiences in the UK', 2021
• Invited panellist on ‘ORIZONTES 5: Digital tools and SMART technology’, 2021
• Invited panellist for the CHME PhD Colloquium, Sheffield Hallam, UK, 2021
• Keynote speaker at Future of Wellness event on 'Publishing in Spa and Wellness areas' online, 2020​
• Keynote speaker at International Robotics Festival on ‘Tourism for all: accessibility as market and technology challenge’(organised by University of Pisa and Istituto di Management, Scuola Superiore Sant'Anna), Pisa, Italy, 2018
• Guest lecture on ‘Problem solving and 'firefighting' at Mega Events’ at University of Sunderland, UK, 2018
• Public presentation on 'Understanding Wellness Markets: The death of segmentation?', organised by Global Wellness Institute (GWI) , at World Travel Market (WTM), November 2017
• Guest lecture on ‘Planning and Operations at Mega Events’ at University of Sunderland, UK, 2017
• Founding Member of the Wellness Tourism Initiative – Global Wellness Institute
• Invited panellist on a public panel on 'Creating a winning wellness strategy for your destination', organised by Global Wellness Institute (GWI) , at World Travel Market (WTM), November, 2016
• Invited panellist on a public panel on 'Wellness Tourism 2.0: How To Make A Destination Successful By Incorporating Wellness', organised by Global Wellness Institute (GWI), at Global Wellness Summit, Kitzbuhel Austria, October, 2016
• Guest lecture on ‘eTourism Developments’ at University of West London (UWL), UK, 2016
• Keynote speaker at ‘Unlocking the potential of accessible and inclusive tourism’ event (organised by Isle Access), on ‘Fundamentals of Accessible Tourism Development’ , Isle of Wight, March, 2016
• Keynote speaker at Visit Isle of Wight Tourism Conference, (organised by the VIOW and IW Chamber of Commerce, approx. 280 attendees), ‘Accessible Destination Development’, Isle of Wight, March, 2016
• Guest lecture on ‘Digital Destinations’ at Bournemouth University, UK, 2016
• Invited panellist on a public panel on 'Attracting High Yield Travelers Via Wellness Tourism', organised by Global Wellness Institute (GWI) (attended by approx.400), at World Travel Market (WTM) Platinum Stage, November, 2015
• Invited contributor for a closed-doors Round Table ‘The State of Wellness Tourism in the World Today’ organised by Global Wellness Institute (GWI) at World Travel Market (WTM), November, 2015
• Invited contributor for Round Table event on the topic of ‘Wellness: Shifting Dynamics, Response over Function’ organised by Global Wellness Institute (GWI) hosted by UDB on October, 2015
• Keynote speaker at EUROPEAN FORUM OF TOURISM FOR ALL (organized by ISTO - International Social Tourism Organization and INATEL), on "Digital Strategies for Destinations" Algarve, Portugal, 22-23rd October, 2015.
• Invited presentation on "Quantitative Data Analysis", at Leeds Metropolitan University, School of Events Tourism and Hospitality, UK, 2015
• Invited presentation on "Website Usability Guidelines", at University of Bedfordshire, Business School, UK, 2015
• Invited presentation on "Using mixed-method research designs", at Leeds Metropolitan University, School of Events Tourism and Hospitality, UK, 2014
• Guest lecture on "Accessible Tourism" at Public Lecture Series at Buxton, UK, 2014
• External examiner for Bournemouth University (Tourism & Hospitality Management), 2014-2018
• External examiner for Teeside University (Travel & Tourism Management), 2013-2017
• Appointment as an expert reviewer for scientific quality with the purpose of establishing scientific centres of excellence in the Republic of Croatia, by the Agency for Science and Higher Education of Croatia, 2013
• Invited presentation on Accessible Tourism and Social Media for the ESRC Event on Social Media: ‘Make or break your reputation’, at Bournemouth University, UK, 2013
• External examiner for the validation event of a new MA Tourism Communications programme at University of West London, 2013
• Invited presentation on "Accessible Tourism" at Leeds Metropolitan University, School of Events Tourism and Hospitality, UK, 2013
• Invited presentation on "Tourism for all and Inclusive Design Principles" at University of Northampton, Business School, UK, 2012
• Invited presentation on "Technology acceptance of accessible tourism information systems", at University of Bournemouth, Business School, UK, 2011
• Invited presentation on "Evaluating users information needs for tourism systems", at University of Bournemouth, Tourism School, UK, 2011
• Invited presentation on "Addressing Disabled User Requirements: A Destination Perspective" for Information and Communication Technologies in Tourism, at ENTER 2010, 10th - 12th of February, Lugano, Switzerland, 2010

• Azara, I., Pappas, N., and Michopoulou, E. (2022) Revisiting Value Co-Creation and Co-Destruction In Events: An Overview, Event Management, (accepted)
• Wallace, K., and Michopoulou, E. (2022) Stakeholder Requirements and Value Co-Creation in Events, Event Management, (accepted)
• Rubio-Escuderos, L., Andreu, H., Michopoulou, E. and Buhalis, D. (2021) ‘Perspectives on Experiences of Tourists With Disabilities: Implications For Their Daily Lives And For The Tourist Industry’, Tourism Recreation Research, (accepted)
• Cavagnaro, E., Michopoulou, E., and Pappas, N. (2021) Revisiting Value Co-creation and Co-destruction in Tourism, Tourism Planning & Development, Vol. 18 (2), pp 121-124
• Pappas, N., Caputo, A., Pellegrini, M. M., Marzi, G., and Michopoulou, E. (2021) The complexity of decision-making processes and IoT adoption in accommodation SMEs, Journal of Business Research, Vol. 131, pp 573-583
• Michopoulou, E., Al-Qasmi, I. and Melpignano, C.. (2021) Co-creating Value in Desert Tourism Experiences, Tourism Planning & Development, Vol. 18 (2), pp 245-265
• Buxton, L., and Michopoulou, E. (2021) Value Co-Creation and Co-Destruction: Considerations of Spa Servicescapes, Tourism Planning & Development, Vol. 18 (2), pp 210-225
• Jauniskis, P., and Michopoulou, E. (2021) Edible insects and their acceptance in Western Societies, Journal of Gastronomy and Tourism, Vo.5 (2), pp 51-63
• Michopoulou, E., Azara, I., and Russell A. (2020) Investigating the triangular relationship between Temporary Event Workforce, Event Employment Businesses and Event Organisers, International Journal of Contemporary Hospitality Management, Vol. 32 (3), pp. 1247-1273
• Michopoulou, E. and Jauniskis, P. (2020) Exploring The Relationship Between Food And Spirituality: A Literature Review, International Journal of Hospitality Management, Vol. 87, 102494
• Michopoulou, E. and Melpignano, C. (2019) Challenges In Managing Peripheral Workers Within Diverse Environments, Event Management, Vol. 23 (4), pp 527-539
• Pappas N. and Michopoulou, E. (2019) Hospitality in a Changing World, Hospitality & Society , Vol. 9 (3), pp 259-265
• Wallace, K. and Michopoulou, E. (2019) The Stakeholder Sandwich - A New Stakeholder Analysis Model for Events and Festivals, Event Management ,Vol. 23 (4), pp 541-558
• Michopoulou, E. Azara, I. and Pappas N. (2019) Events in a Changing World - Introductory Remarks, Event Management, Vol. 23 (4), pp 491-494
• Michopoulou, E. and Melpignano, C. (2019) Challenges In Managing Peripheral Workers Within Diverse Environments, Event Management (accepted)
• Pappas N. and Michopoulou, E. (2019) Hospitality in a Changing World, Hospitality & Society (accepted)
• Michopoulou, E. and Wallace, K. (2019) The Stakeholder Sandwich - A New Stakeholder Analysis Model for Events and Festivals, Event Management (accepted)
• Michopoulou, E. Azara, I. and Pappas N. (2019) Events in a Changing World - Introductory Remarks, Event Management (accepted)
• Michopoulou, E. and Moisa, D. (2018) Hotel Social Media Metrics: The ROI Dilemma, International Journal of Hospitality Management, Vol. 76, Part A, pp.308-315
• Clarke, A., Azara, I., Michopoulou, E. (2018) The vision and the mission of the International Journal of Spa and Wellness, International Journal of Spa and Wellness, vol. 1 (1), pp. 1-3
• Ramsbottom, O., Michopoulou, E. and Azara, I. (2018) Making Sense of Events Experiences, Event Management, Vol. 22 (1), pp.1-8
• Stevens, F., Azara, I., and Michopoulou, E. (2018) Local Community Attitudes and Perceptions Towards Thermalism, International Journal of Spa and Wellness, Vol. 1, pp. 55-68
• Michopoulou, E. and Giulianno, C. (2018) Understanding Mega-Event Success and Customer Satisfaction, Event Management Vol. 22 (1), pp. 9-23
• Michopoulou, E. Darcy, S. Ambrosse, I. and Buhalis, D. (2015) ‘The world we dream to live in and the opportunities we hope to have’, Journal of Tourism Futures, Vol. 1, (3), pp. 179-188
• Michopoulou, E. and Buhalis, D. (2014). Usability Requirements for Accessible Tourism Systems, e-Review of Tourism Research (e-RTR), ENTER 2014 Special Issue, Research Notes, Vol. 5
• Michopoulou, E., and Buhalis, D. (2013) Information Provision for Challenging Markets: The Case of the Accessibility Requiring Market in the Context of Tourism, Information and Management, Vol. 50, (5), pp. 229-239
• Enter, N. and Michopoulou, E. (2013). An investigation on the Acceptance of Facebook by Travellers for Travel Planning, e-Review of Tourism Research (e-RTR), ENTER 2013 Special Issue, Short Papers, Vol. 4
• Buhalis, D., and Michopoulou, E. (2011) Information Enabled Tourism Destination Marketing: Addressing the Accessibility Market, Current Issues in Tourism, Vol. 14, (2), pp. 145-168
• Michopoulou, E., and Buhalis, D. (2008) Performance Measures of Net-Enabled Hypercompetitive Industries: The Case of Tourism, International Journal of Information and Management, Vol. 28, (3), pp. 168-180
• Eichhorn, V., Miller, G., Michopoulou, E., Buhalis, D (2008) Enabling Access to Tourism Through Information Schemes? Annals of Tourism Research, Vol. 35, (1), pp. 189-210
• Michopoulou, E., Benetatos, T., Kanellopoulos, D. (2005). Consumer Perception on On-line Airline Ticket Purchasing: A UK Case Study. Journal of Finance and Informatics, 1 (1): 1-12

• Michopoulou, E., Pappas, N., Cavagnaro, E. (2022) Revisiting Value Co-creation and Co-destruction in Tourism, New York: Routledge
• Azara, I., Michopoulou, E., Niccolini, F., Taff, D. and Clarke, A. (2018) Tourism, Health, Wellbeing and Protected Areas, Oxford: CABI Publishers

• Parapanos, D., and Michopoulou, E. (2022). “Let's All Play Together: Motivations of Different Gamification User Types”. In Bernardes, O., Amorim, V.& Moreira, A. C. (eds.) Handbook of Research on Cross-Disciplinary Uses of Gamification in Organizations, Hershey PA, USA: IGI Global
• Parapanos, D., and Michopoulou, E. (2022). “How to Design Hotel Gamified Applications Effectively: Understanding the Motives of Users as Hotel Visitors”. In Stienmetz, J., Ferrer-Rosell, B. & Massimo, D. (eds.) Information and Communication Technologies in Tourism 2022, Vienna-New York: Springer
• Michopoulou, E., Siurnicka, A., Moisa, D. (2022) ‘Experiencing the story - The role of destination image in film-induced tourism’, in Baleiro, R. and Pereira, R. (eds) Handbook of Research on Global Perspectives on Literary Tourism and Film-Induced Tourism, Hershey, PA: IGI Global
• Parapanos, D., and Michopoulou, E. (2022) Gamified Mobile Applications in Tourism. In Buhalis, D., (ed) Encyclopedia of Tourism Management and Marketing, EDWARD ELGAR PUBLISHING (forthcoming)
• Karadimitriou, C., Kyriakaki, A., and Michopoulou, E. (2021) ‘Accessible Tourism as a Transformational Force for Tourism and Hospitality’. In Pappas, N. and Farmaki, A. (eds) Emerging Transformations in Tourism and Hospitality, Routledge
• Karadimitriou, C., and Michopoulou, E. (2021) ‘Extended Reality Technologies as A Tool For Managing Crises And Shaping Tourism Safety Perceptions’. In Pappas, N. and Farmaki, A. (eds) Tourism Dynamics: New Perspectives and Changing Directions, Oxford: Goodfellows Publishers
• Jelaca, E. and Azara, I.,Michopoulou, E., (2021) ‘An exploration into GEN Ys’ attitudes and behaviour towards volunteering whilst backpacking’. In Pappas, N. and Farmaki, A. (eds) Tourism Dynamics: New Perspectives and Changing Directions, Oxford: Goodfellows Publishers
• Moisa, D. and Michopoulou, E. (2021) ‘IT and Wellbeing in Travel and Tourism’. In Xiang, Z., Fucha, M., Gretzel, U., and Höpken, W. (eds) Handbook of e-Tourism, New York: Springer (in press)
• Michopoulou, E. and Hilton, S. (2021). “Accessibility to Spa Experiences”. In Eusébio, C., Teixeira, & L., Carneiro, M.J. (eds.), ICT Tools and Applications for Accessible Tourism, Hershey, PA: IGI Global
• Parapanos, D., and Michopoulou, E. (2021). “Gamification, Game Mechanics, Game Thinking and Players Life Cycle”. In Xu, F., & Buhalis, D. (eds.) Gamification for Tourism, Bristol: Channel View Publications
• Parapanos, D., and Michopoulou, E. (2019). “Understanding Key Motivations for Using a Hotel Gamified Application”. In Pesonen, J., and Neidhardt, J. (eds.) Information and Communication Technologies in Tourism 2019, Vienna-New York: Springer
• Tom Dieck, M. C., Jung, T. and Michopoulou, E. (2019). 'Experiencing Virtual Reality in Heritage Attractions: Perceptions of Elderly Users' in Tom Dieck, M. C. and Jung, T. (eds) Augmented Reality and Virtual Reality - The power of AR and VR for business,Vienna-New York: Springer
• Azara, I., Niccolini, F., Taff, D., Michopoulou, E., & Clarke, A. (2018) Introduction to Tourism, Health, and Wellbeing and Protected Environments, in Azara, I., Michopoulou, E., Niccolini, F., Taff, D., & Clarke, A. (eds) Tourism, Health, and Wellbeing and Protected Areas, Oxford: CABI
• Clarke, A., Azara, I., Michopoulou, E., Niccolini, F., & Taff, D. (2018) Reconsidering the relationship between Tourism, Health, Wellbeing and Protected Areas, in Azara, I., Michopoulou, E., Niccolini, F., Taff, D., & Clarke, A. (eds) Tourism, Health, and Wellbeing and Protected Areas, Oxford: CABI
• Michopoulou, E. (2017) ‘Marketing for the Spa Industry’ in Rawlinson, S. and Heap, T. (eds). International Spa Management, Oxford: Goodfellow Publishers
• Moisa, D. and Michopoulou, E. (2016) ‘The impact of culture on tourists’ online information search behaviour: A comparative study between Western and Asian travellers’, in Pappas, N. and Bregoli, I. (eds). Global Dynamics in Travel, Tourism, and Hospitality, London: IGI Global
• Michopoulou, E., and Moisa, D. (2016). “The Role of Culture on Online Search Behaviour: A Comparative Study between British and Chinese Travellers”. In Inversini, A., and Schegg, R. (eds.) Information and Communication Technologies in Tourism 2016, Vienna-New York: Springer
• Michopoulou, E., Buhalis, D. (2011) Accessible Tourism Stakeholder Analysis. In Buhalis, D., Darcy, S., (eds). Accessible Tourism Concepts/Issues: Inclusion, Disability, Ageing Population and Tourism, Bristol: Multichannel Publications
• Michopoulou, E., Buhalis, D. (2011) Technology Platforms and Challenges. In Buhalis, D., Darcy, S., (eds). Accessible Tourism Concepts/Issues: Inclusion, Disability, Ageing Population and Tourism, Bristol: Multichannel Publications
• Michopoulou, E., and Buhalis, D., Michailidis, S., Ambrose, I. (2007). “Destination Management systems: Technical Challenges in Developing an e-Tourism Platform for accessible Tourism in Europe”. In Frew, A. (ed), Information and Communication Technologies in Tourism 2007, Vienna-New York: Springer
• Michopoulou, E., Buhalis, D., Michailidis, S., Ambrose, I. (2006). “Incorporating User Requirements of the disabled Traveller Market in Developing an Inclusive e-Marketplace for Accessible Tourism in Europe: Technical Challenges”. In Cunningham P. and Cunningham, M (eds.), Innovation and the knowledge Economy, e-Challenges 2006, Netherlands: IOS Press
• Buhalis, D., Michopoulou, E., Michailidis, S., Ambrose, I. (2005). “Developing a One-Stop-Shop for the European Disabled Tourism Market: Technical and Business Challenges”. In Cunningham P. and Cunningham, M (eds.), Innovation and the knowledge Economy, e-Challenges 2005, Netherlands: IOS Press
• Michopoulou, E., Buhalis, D. (2004). “Web Analytics and e-Metrics in Tourism”. In A. Frew (ed), Information and Communication Technologies in Tourism 2004, Vienna-New York: Springer