About

I am an Associate Professor of Digital Supply Chain and Technology Innovation Research Cluster Lead at the Centre for Supply Chain Improvement in Derby Business School at the University of Derby. I am also a member of the College Research Committee, College of Business, Law and Social Sciences and Research Centre for Business Improvement. Before joining Derby Business School I was a Lecturer (Assistant Professor) in Supply Chain and Information Systems at the University of Technology Sydney (UTS), Australia. Previously with DB Schenker, Australia, and Alliance International Registrar, Asia Pacific, I held positions of Senior Management Consultant, Supply Chain Solution Analyst, Project Manager, Industry Trainer and Lead Auditor.

I have a multidisciplinary background in operations and supply chain, engineering, business/management, operations research/applied mathematics, information technology/systems, and business analytics. My diverse background led me to make impactful contributions to create efficient, inclusive, resilient and sustainable operations and supply chains across a wide range of industries. Government agencies and industry collaborators have funded my research i.e. Economic and Social Research Council (ESRC), UKRI. My primary areas of research focus are:

• Supply Chain Management and Business Analytics
• Information Technology/Systems and Sustainable Supply Chain, Digital Technologies
• Blockchain and Industry 4.0 (Artificial Intelligent, IoT, ...)
• Healthcare Supply Chain Management

I have actively published in leading scientific journals, refereed book chapters and International Conferences. I am serving on the editorial board of several journals such as the Australasian Journal of Information Systems (ERA rank A), reviewing papers for numerous leading international journals and serving on several scientific/program committees of national/international conferences.

An expert in applied and problem-driven research, I am leading multidisciplinary research teams to help managers and policymakers, industry, and the community to create efficient, inclusive, resilient and sustainable operations and supply chains. I have been engaged in consulting a wide range of industries and organisational structures, from small and medium-sized Australian companies to Fortune 500 corporations.

I am actively engaged in research, teaching and consulting on information technology/systems and sustainable supply chain themes. I have been invited as a keynote/invited speaker at international industry and academic workshops and conferences around the globe. I am honoured to be included in the Top 50 Thought Leaders & Influencers on Supply Chain developed by Thinkers 360.

Research interests

I am actively engaged in research and consulting on information technology/systems and sustainable supply chain themes. An expert in applied and problem-driven research, I am leading multidisciplinary research teams to help managers and policymakers, industry, and the community to create efficient, inclusive, resilient and sustainable operations and supply chains.

My primary areas of research focus are:

• Sustainable Operations and Supply Chain Management
• Digital Supply Chain and Supply Chain Analytics
• Digital Technologies and Industry 4.0 (Blockchain, Artificial Intelligent, IoT, Digital Twins, Augmented/Virtual Reality)
• Healthcare Supply Chain Management

Prospective PhD and Masters applicants interested in the research areas outlined above, please contact me at j.daniel@derby.ac.uk.

Recent publications

Book chapters

• Maroun, E. A., Daniel, J., Zowghi, D., Talaei-Khoei, A. (2019), 'Blockchain in Supply Chain Management: Australian Manufacturer Case Study. In: Beheshti A., et al. (eds) Service Research and Innovation. ASSRI 2018. Lecture Notes in Business Information Processing, Springer, Cham
• Dao N.H.T., Daniel J., Hutchinson S., Naderpour M. (2018) Logistics and Supply Chain Management Investigation: A Case Study. In: Beheshti A., Hashmi M., Dong H., Zhang W. (eds) Service Research and Innovation. ASSRI 2017. Lecture Notes in Business Information Processing, vol 234. Springer, Cham

Journal papers

• Daniel, J., Merigo, JM., 'Developing a new multidimensional model for selecting strategic plans in balanced scorecard', Journal of Intelligent & Fuzzy Systems. DOI:10.3233/JIFS-189188
• Daniel, J., Naderpour, M., Lin, CT., (2018). 'A fuzzy multi-layer assessment method for EFQM', IEEE Transactions on Fuzzy Systems. DOI:10.1109/TFUZZ.2018.2874019
• Talaei-Khoei, A., Daniel, J. (2018). How Younger Elderly Realize Usefulness of Cognitive Training Video Games To Maintain Their Independent Living, International Journal of Information Management, 42, 1-12
• Liu, C., Talaei-Khoei, A., Zowghi, D., Daniel, J. (2017), Data Completeness in Healthcare: A Literature Survey, Pacific Asia Journal of the Association for Information Systems (AIS eLibrary Journal), 9(2), 63-88

Membership of professional bodies

• CITL (Chartered Institute of Transport & Logistics)
• Leadership Team Member, Supply Chain Council, Australia and New Zealand Chapter
• Member of Supply Chain and Logistics Association of Australia (SCLAA)
• Member of the Association for Information Systems (AIS)
• Senior Member of Industry and Management Society (IMS) in International Association of Computer Science and Information Technology (IACSIT)

Professional interests

• Sustainable Operations and Supply Chain Management
• Digital Supply Chain
• Business Analytics/Information Systems
• Blockchain and Industry 4.0
• Healthcare Analytics and Supply chain
• Digital Technologies (Digital Twins, Augmented/Virtual Reality)
• AI and Machine Learning
• Sales and Operations Planning
• Sustainable, Lean Operations and Continuous Improvement
• Sustainability and Net-Zero Analytics

Qualifications

• Postgraduate Certificate in Higher Education, University of Technology Sydney
• PhD, Systems Engineering and Management/Supply Chain
• BSc, MSc (Operations Research), Industrial Engineering and Management

Recent conferences

• Stapleton, D., Nandialath, A.M., Daniel, J., Franklin, D., (2020), CSR Activity and Inventory Efficiency: A Performance Feedback Perspective, Production and Operations Management Society (POMS) Conference, Minneapolis, USA
• Stapleton, D., Nandialath, A.M., Franklin, D., Daniel, J., (2020), Inventory Efficiency and Mandatory CSR Spending: Evidence from a Natural Experiment, Production and Operations Management Society (POMS) Conference, Minneapolis, USA
• Maroun, E. A., Daniel, J., Finney, B. (2019), "Adoption of Blockchain Technology in Supply Chain Transparency: Australian Manufacturer Case Study", Proceeding of 10th Annual European Decision Sciences Conference, Nottingham, UK, June 2-5
• Hanson-New, C., Daniel, J. (2019), 'The Application of Big Data and AI in the Upstream Supply Chain', Proceedings of the 24th Annual Conference of the Chartered Institute of Logistics and Transport, Logistics Research Network (LRN). Northampton, United Kingdom, 4-6 September, pp, 1-8
• Sawe, F. B., Daniel, J. (2019), "An Investigation of Supply Chain Operational Improvements for Small and Medium Enterprises (SMEs): A UK Manufacturing Case Study" , Proceeding of 3rd International European Conference on Industrial Engineering and Operations Management, Pilsen, Czech Republic, July 23-26
• Maroun, E. A., Daniel, J. (2019), "Opportunities for use of blockchain technology in supply chains: Australian manufacturer case study", Proceedings of the 9^th International Conference on Industrial Engineering and Operations Management (IEOM), Bangkok, Thailand, March 5-7
• Amjad, M., Daniel, J., Garza-Reyes, J.A. (2019), “Optimisation of a Distribution System in the Retail Industry: An Australian Retail Industry”, Proceedings of the 9^th International Conference on Industrial Engineering and Operations Management (IEOM), Bangkok, Thailand, March 5-7
• Dieu Ho, TH, Daniel, Jay; Nadeem, Simon Peter; GarzaReyes, Jose Arturo; Kumar, Vikas, (2019), ‘Improving the reliability of warehouse operations in the 3PL Industry: an Australian 3PL case study’, Proceedings of the 2018 International Conference of the Production and Operations Management Society (POMS). Kandy, Sri Lanka, 14-16 December. IEEE, pp. 1-8. doi: 10.1109/ POMS.2018.8629453
• Talaei-Khoei, A., Daniel, J., Dokhanchi, M., (2018), Students’ Learning Experience in Flipped Classes Using Social Media, The 24^th Americas Conference on Information Systems (AMCIS), New Orleans, US
• Liu, C., Zowghi, D., Talaei-Khoei, A., Daniel, J., (2018), Achieving Data Completeness in Electronic Medical Records: A Conceptual Model and Hypotheses Development, The 51^st Hawaii International Conference on System Sciences (HICSS), Hawaii, US
• Dao, N. H. T., Daniel, J., Hutchinson, S., Naderpour, M. (2017). Logistics and Supply Chain Management Investigation: A Case Study. In Australian Symposium on Service Research and Innovation (pp. 216-230). Sydney, Australia
• Taghikhah, F., Daniel, J., Mooney, G., (2017), Sustainable Supply Chain Analytics: Grand Challenges and Future Opportunities, The 21th Pacific Asia Conference on Information Systems (PACIS), Langkawi, Malaysia
• Taghikhah, F., Daniel, J., Mooney, G., (2017), Profit, Planet and People in Supply Chain: Grand Challenges and Future Opportunities, The 25th European Conference on Information Systems (ECIS), Guimarães, Portugal
• Talaei-Khoei, A., Daniel, J., Kaul, M., Lundy, L., Sharma, R., (2017), Use of Lean Robotic Communication to Improve Social Response of Children with Autism, The 24th Americas Conference on Information Systems (AMCIS), Boston, US
• Daniel, J., Talaei-Khoei, A. (2016), Developing a Conceptual Model to Evaluate Green Suppliers: Decision Making Method using DEMATEL, The 23th Americas Conference on Information Systems (AMCIS), San Diego, US, 1-10
• Talaei-Khoei, A., Daniel, J. (2016), Peer Tutoring on Facebook to Engage Students with Flipped Classes: A Correlational Experiment on Learning Outcomes, the 23th Americas Conference on Information Systems (AMCIS), San Diego, US, 1-9
• Daniel, J., Talaei-Khoei, A. (2016), Can Fuzzy Multi-Criteria Decision Making Improve Strategic Planning by Balanced Scorecard? The 20th Pacific Asia Conference on Information Systems (ERA A), Chiayi, Taiwan, Paper 215

Experience in industry

For more than 15 years, I have extensive global corporate, consulting and academic experiences in Operations and Supply Chain Management, Quality and Productivity Management, HSEQ (ISO Standards), Business Excellence Models (Balanced Scorecard and European Foundation for Quality Management), Decision Modelling and Project Management.

I have worked in a number of internationally recognised organisations including SMEs and large private companies and government as a Planning Manager, Supply Chain Manager, Operations/Factory Manager, Project Manager, Training Manager, Quality Assurance Manager, Lead Auditor/Lead Assessor of Management Systems and Senior Consultant.

In the media

I am occasionally interviewed for local and international news and radio.

Here is my recent discussion on Supply Chain issues and HGV drivers shortage at GB News with Ellie Costello and Paul Hawkins! There are lots of logistics and supply chain challenges i.e, Covid 19, changes in tax in the UK, HGV drivers working conditions, etc. We need to come up with short term and long term strategies to tackle the issues and build a resilient supply chain!

International experience

My industry and academic career reflects more than 15 years of experience with extensive teaching, research, management, administrative and consulting accomplishments at major national and international universities and global companies. These include the University of Technology Sydney (Australia), Charles Darwin University (Australia), University of Putra Malaysia, DB Schenker (Singapore and Australia) and Alliance International Registrar (Asia Pacific and Middle East Branches). I have had international collaboration with over five different countries.

Teaching responsibilities

I am a creative and award-winning lecturer with strong industry background, helping students make a significant difference in the global marketplace. I create inspiring and engaging student learning experiences through live industry project briefs, innovative real-world learning with academic underpinning, flipped classes, research informed teaching, etc. enabling students to achieve their best. I lead undergraduate and postgraduate modules for students undertaking Marketing, Finance and Accounting, Logistics and Supply Chain programmes which run in the UK and also at our partner colleges and universities in Europe (Spain, Greece, etc.) and Asia (Malaysia, etc.).

I am Programme Leader for the MSc Global Operations and Supply Chain Management and responsible for shaping the content of the Masters degree.

I'm also a personal tutor for a number of MSc Global Operations and Supply Chain Management students.

I lead and teach postgraduate and undergraduate modules including:

Postgraduate

• Improving Supply Chain and Logistics Operations
• Business Project

Undergraduate

• Managing Performance in Operations
• Applied Operations Management

Additional interests and activities

Research projects and successful external research funding

• Title: To develop a co-created, distributed, community-based manufacturing platform. Funding Body: InterAct, Economic and Social Research Council (ESRC) - UKRI, UK Co-Investigator: Jay Daniel Duration: 2023-2024 Amount: GB £112,500
• Title: Blockchain-enabled Supply Chain Model for Improving Sustainability and Transparency in the Pharmaceutical and Healthcare Supply Chain Funding Body: QR-Funded PhD Studentship, University of Derby, UK Principal Investigator: Jay Daniel Duration: 2024-2027 Amount: GB £90,000
• Title: Supply Chain Improvement for Gerard Lighting, Sydney Funding Body: Gerard Lighting Pty Ltd Chief Investigator: Jay Daniel Duration: 2017-2020 Amount: AU$171,000
• Title: Improving forecasting capabilities to achieve more cost effective supply chain outcomes: In collaboration with ISCL Funding Body: FEIT Research Seeding Grant, UTS Chief Investigator: Jay Daniel Duration: 2016 Amount: AU$3,000
• Title: Development of an innovative assessment system using Neuro-Fuzzy for EFQM Funding Body: Malaysian Government, RUGS Chief Investigator: Jay Daniel Duration: 2009-2012 Amount: US$50,000

Editorial activities

• Section Editor of Australasian Journal of Information Systems (AJIS)
• Editorial Board member of International Journal Business & Data Analytics
• Reviewer, Journal of Cleaner Production
• Reviewer, European Journal of Operational Research
• Reviewer, Information Systems Frontiers, etc

Keynote Speaker/Programme/technical chair of international conferences

• Invited Speaker, "Exploring Blockchain Technology in Supply Chain", at the International Conference on Modern Management based on Big Data (MMBD2020) October 18th-21st, 2020, Beijing, China
• Invited Speaker, "Resource Efficiency, Sustainability and Resilience Throughout the Supply Chain and Business Model during COVID19", at Global Change Maker Summit, September 2020, India
• Invited Speaker, "Exploring Blockchain Technology in Supply Chain", at 2nd Global Congress and Expo on Industrial Engineering and Applications, September 2020, Vancouver, Canada 
• Keynote Speaker and Panel discussion, "Blockchain in Logistics and Supply Chain", at Logistics and Supply Chain conference 2020, University of Derby, UK 2020 
• Invited Speaker, "Blockchain in Supply Chain", at Amsterdam University of Applied Sciences, Novemebr 2019, Amsterdam, Netherlands 
• Distinguished Speaker, "Adoption of Blockchain Technology in Supply Chain Transparency: Australian Manufacturer Case Study", at the European International on Industrial Engineering and Operations Management in Pilsen, Czech Republic 
• Keynote Speaker and Panel Chair, "Sustainable Supply Chains", at IISRP, World Class event from 4 continents with Logistics & Supply Chain Executives striving to transform supply chain through sustainability to reach economic (minimising SC cost & maximising profit) environmental (minimising carbon emissions & resource consumption) social (minimising damage to human health & the community/society at large) value for all stakeholders involved in bringing products and services to market, UK 2018 & 2019
• Industry Chair, Australasian Symposium on Service Research and Innovation (ASSRI’18), Sydney, Australia
• Industry Chair, Australasian Symposium on Service Research and Innovation (ASSRI’17), Sydney, Australia
• Technical Program Committee, International Conference on Future Computer and Communication (ICFCC 2017), Nagoya, Japan
• Program Committee of International Conference on Advances and Management Sciences (ICAMS2014), Barcelona, Spain

Invited international seminars

• Keynote Speaker, “Supporting Growth with a Service-Centric Supply Chain”, Oracle Modern Business Experience Conference, Sydney 2017
• Speaker, Supply Chain Management Industry Conference, Sydney, Australia 2017
• Session Facilitator, “Achieving more cost effective supply chain outcomes by improving forecasting capabilities”, Supply Chain Management Industry Conference Australia 2016